Bootstrap CSS contact form not getting emails from certain emails

[LKinneyX23]

I use a bootstrap form I got some years ago on a number of sites. Recently, it seems if the person sending the message uses gmail...it does not get received.
The receiver can use gmail without a problem.

Example1
Example2

I have tried a range of different emails in the receiver, using my domain emails and gmail accounts and then tested sending emails using the contact form from real and fake addresses. I will receive all the emails except the ones from a gmail account (real or fake).

I don't understand how the sender's email can be the issue.

This SEEMS to be something related to Dreamhost, as I also use the form on this site without the issue happening on the other two, which are hosted on Dreamhost.

I would appreciate any help!

 

[Malcolm]

The PHP?

Again, this has nothing to do with sending. It's that neither of these contact forms are RECEIVING emails from gmail accounts. I only have the issue on the two sites above hosted by Dreamhost. Another site with the exact same contact form doesn't have this issue on GoDaddy.

Do you have email logs?

 

[LKinneyX23]

I have no idea how I would have email logs for email I am not getting. I also wouldn't know how to access that.

 

[Malcolm]

I have no idea how I would have email logs for email I am not getting. I also wouldn't know how to access that.

Okay so your contact form is not delivering messages to you if the user has a gmail email but you get the others, is that correct?

 

[LKinneyX23]

Okay so your contact form is not delivering messages to you if the user has a gmail email but you get the others, is that correct?

Correct. On the websites hosted on Dreamhost only.

 

[Malcolm]

Correct. On the websites hosted on Dreamhost only.

Then, I believe your host will have the email logs; I guess Gmail is blocking email from the server. The only way to tell is by looking at the logs.

 

[LKinneyX23]

Which is why I gave their reply in an earlier post:

"...because of recent changes made to the industry regarding email policies. DreamHost and other providers now require authorization in order to send mail over the server. This may require alteration of the scripts to have complaint information. You can review the new requirements here."

In some cases Google requires API integration on top of the SMTP authorization. I cannot Further information on this can be found here."

 

[Malcolm]

Which is why I gave their reply in an earlier post:

Dreamhost said this:

"...because of recent changes made to the industry regarding email policies. DreamHost and other providers now require authorization in order to send mail over the server. This may require alteration of the scripts to have complaint information. You can review the new requirements here."

In some cases Google requires API integration on top of the SMTP authorization. I cannot Further information on this can be found here."

This is all WAY beyond my head. Can anyone tell me what exactly I need to do to get these working properly again?

Ah, gotcha, my apologies.
You may want to use something like Sendgrid to send your emails. So, instead of Dreamhost sending your emails, SendGrid takes over that responsibility.

Here's their API reference guide: Authentication

 

[LKinneyX23]

I don't know how to do that. What code do I need to change and what to? I don't get why the code works without issue on GoDaddy, but not Dreamhost. 🤷‍♀️

**EDIT: Please treat me like a complete noob because I am on this particular topic as I just got this code from Bootstrap. I don't understand why it works, it's just never been an issue and I don't know when it became one.