Hi everyone!
I hope someone could point me to a solution with dropdown lists coding- links to forum treats welcome.
The issue is that my website which is connected (API) has to have a different products under one dropdown list so API recognises that. Then those products come in different finishes and amounts to choose from. Unfortunately, they (developer) claims unable solve the issue when a product is unavailable it still shows in the dropdown list, customer picks it and a message pops up that they have to contact me for a bespoke quote. In my opinion it is not very user friendly, personally if I see contact for a quote I leave the site, and it creates extra work for customer services.
I can elaborate on the issue and send links but, but I am not sure if this is a right thread for it.
I would like to know if this is something I can change myself on my site or should I speak to the developer to include in my site (at the moment they claim:unable to do so) or is it really something that won't work and I need to leave the developer alone
I hope someone could point me to a solution with dropdown lists coding- links to forum treats welcome.
The issue is that my website which is connected (API) has to have a different products under one dropdown list so API recognises that. Then those products come in different finishes and amounts to choose from. Unfortunately, they (developer) claims unable solve the issue when a product is unavailable it still shows in the dropdown list, customer picks it and a message pops up that they have to contact me for a bespoke quote. In my opinion it is not very user friendly, personally if I see contact for a quote I leave the site, and it creates extra work for customer services.
I can elaborate on the issue and send links but, but I am not sure if this is a right thread for it.
I would like to know if this is something I can change myself on my site or should I speak to the developer to include in my site (at the moment they claim:unable to do so) or is it really something that won't work and I need to leave the developer alone